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Contact

Contact and takedown requests

Corrections, questions and rights notices go to one address. This site hosts no video, so notices concern text and images published here.

Quick answer

Write to contact@candyshortsporn.com for corrections, questions about a guide, or a copyright notice. Messages are read within three business days. This site publishes text and a small number of images and hosts no episodes, so requests about the series themselves belong with the operator, EverAI Ltd., whose DMCA policy is published at candyshorts.com/dmca.

Corrections and questions

If a fact on this site is wrong or has gone stale, say which page and which sentence, and if possible where the correct information can be checked. Corrections are made on the page itself, with the updated date shown under the title. Questions about the platform that a guide does not answer are welcome too; recurring ones become new sections.

This site is not the operator of Candy Shorts and does not host its episodes. If you believe that text or an image published here infringes your copyright or misuses your likeness, send a notice to contact@candyshortsporn.com containing:

  1. the URL of the page on this site and a description of the material you object to;
  2. identification of the work or right you claim is infringed;
  3. your name, address, telephone number and email address;
  4. a statement that you believe in good faith the use is not authorized by the rights holder, its agent or the law;
  5. a statement, under penalty of perjury, that the information is accurate and that you are the rights holder or authorized to act for one;
  6. your physical or electronic signature.

Complete notices are acted on within three business days: the material is removed or amended, and you receive a reply. Notices about the episodes, the platform or the creators' likenesses inside Candy.ai should go to EverAI Ltd. through the procedure on its DMCA page.

What this address is not for

The editorial team cannot help with Candy.ai accounts, payments, refunds or passwords; those requests go to the platform's customer support. It also cannot supply episodes, links to copies or invitations.

Frequently asked questions

How fast do you reply?

Within three business days for corrections and notices. Questions that require re-checking the platform may take longer, and the answer often becomes part of a guide.

Can you help with my Candy.ai account?

No. This site is independent of the platform. Account, billing and refund questions go to Candy.ai's customer support.